Compliance
Trust Center
Vermont Solutions security, privacy, compliance and certifications hub. ISO 27001/9001/45001, DORA-ready, GDPR/CCPA aligned. For client evaluations.
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Certifications
| Standard | Scope | Since | Certificate |
|---|---|---|---|
| ISO/IEC 27001:2022 | Information Security Management | 2021 | Disponible bajo NDA |
| ISO 9001:2015 | Quality Management | — | Disponible bajo NDA |
| ISO/IEC 42001:2023 | AI Management System | In progress | Pending audit |
| ISO 45001:2018 | Occupational Health & Safety | — | Disponible bajo NDA |
| ISO 14001:2015 | Environmental Management | 2024 | ES57154B |
| Carbon Footprint (MITECO) | Spain's MITECO carbon footprint registry — CALCULATE seal, scopes 1+2 (2024) | 2024 | 2025-a1515 |
Certificates available upon request under NDA. Email
Carbon footprint registered in Spain's public MITECO carbon footprint registry (code 2025-a1515).
Regulatory alignment
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DORA Art. 28
EU 2022/2554 — ICT third-party providers (critical infrastructure)
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NIS2
EU Directive 2022/2555 — Network and Information Security
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AI Act
EU 2024/1689 — Aligned via ISO 42001 management system
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GDPR
EU 2016/679 — Full compliance, DPO appointed
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CCPA / CPRA
California — Privacy notice + Do Not Sell mechanism
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UK GDPR / DPA 2018
Post-Brexit data protection — supplemental notice
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PIPEDA
Canada — Federal privacy law alignment
Responsible AI use at Vermont
We apply to our own operations the same AI governance we implement for clients. This statement covers how Vermont Solutions uses AI internally.
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Human oversight
Every output from internally used AI systems is reviewed by people before it is used or published. No decision affecting a person's rights is taken solely by an AI system.
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ISO 42001 governance
Internal AI use is framed within our AI management system (ISO/IEC 42001, certification in progress), with an inventory and risk assessment of the systems used.
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Transparency (EU AI Act, Art. 50)
We identify AI-generated or AI-assisted content where applicable.
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Data protection
We do not use personal or client data to train third-party models without express authorisation.
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Tooling
We use AI assistants for software development and content drafting, always with human review before delivery or publication.
Equality, diversity & inclusion
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Equality Plan
Registered with the Madrid Regional Labour Authority (file 28/19/0571/2024) under LO 3/2007 + RD 901/2020
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LGTBI Plan 2024–2026
Equal opportunity and non-discrimination plan for LGTBI people (Law 4/2023 + RD 1026/2024)
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Diversity Plan
Corporate diversity and inclusion plan
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Human Rights Policy
Corporate human rights policy
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Disability Inclusion Programme
Workplace inclusion programme for people with disabilities
Legal documents
Data protection (RFP)
Compliance contacts
- Whistleblowing
- Submit a report →
ESG & Sustainability
ESG strategy aligned with CSRD (EU 2022/2464) for European banking RFPs. Detailed ESG dashboard coming Q3 2026 (see /sobre-nosotros/esg/ ).